Your Transport Specialist  try to keep each customer well informed during the entire shipping process. We instruct the drivers to call the customer 12 to 24 hours in advance of pick up or delivery to establish a more accurate estimated time of arrival and to work out specific directions. We ask that you make yourself as available as possible. Please do not take off work or hang around your home until you speak with the driver.

In the event you are not able to release or take possession of your vehicle, you may appoint anyone to do this task. We ask that you supply us with the proper information for contact in this situation.  For additional please see the FAQ section on "Why are the pick up and delivery dates estimated?"